Support Centre

How to See Who has Read a Task List Task

Updated

Proceed to Operations > Message Center > My Tasks tab. Double click on the desired Task List.

NOTE: Only the person that set the task can see who's read the task.

Click Who's Read?

This screen will show all the Clerks that have received the message:

  1. The top shows who created the Task, when it was created and when the last comment was added. It also displays the Total Comments that have been made to the Message.
  2. Next, there is a list of all the Clerks who have received the message
  • Green – indicates that the message has been read
  • Orange – indicates that part of the message has been read but not all
  • Red – indicates none of the message has been read.

3.     The Comments Read column indicates how many of the comments each Clerk has read.

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