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How to Reopen a Date that was Closed to Arrival

Updated on

In this article you will learn how to "Open Closed Rate" that was once "Closed to Arrival"

Select the Rate Plan you wish to "Open Closed Rate"

System Configuration -> Rate Wizard. Select the rate where the Closed to Arrival restriction that you wish to lift is located (ensure it is highlighted in blue) and select the Next button in the bottom right hand corner of the screen.

Select the Rate Plan you wish to "Open Closed Rate"

Making changes to your Rate Template/ Grid

In the General Tab, the first step, if there are any Room Types that you do NOT wish to be affected by this change, then you must uncheck the Lock the Grid box located to the right of your screen and then uncheck the boxes next to any Room Types that you do not wish to be affected by the change you are about to make. If all Room Types are to be affected, skip this step.

Making changes to your Rate Template/ Grid

Select your Dates

Next, select the date(s) where you wish to lift the Closed to Arrival and check the "Clear Close to Arrival" checkbox.

Select your Dates

Select the Channels you want to Affect in this Change

Uncheck any Rate Types (ie: Direct Hotel/CRS/GDS/Hotel Website) that you do not want this affected by this change. Hit Save to save changes.

Select the Channels you want to Affect in this Change

Reminder that you may be affecting other Rate Plans with this Change

If this rate is a MASTER RATE (ie: it has other rates tiered off of it) a message will appear to notify you that all rates tiered off this rate will update as well. Select YES to continue.

Reminder that you may be affecting other Rate Plans with this Change

Check your Work

Next, proceed to the Rate Calendar tab to verify the change occurred. Use the Room Type & Rate Type drop down menu to locate an applicable Room Type & Rate Type that was affected by the change. Look at the calendar below and the rate for the date(s) with the Closed to Arrival Restriction, it would appear in RED so therefore, with the restriction lifted, the date/rate should now appear in black.

Check your Work
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