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Cancellation and Early Check out by Reason

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Reports > Reservations > Cancellation and Early Check out by Reason

This report is a breakdown by Reason of reservations that have been canceled or have checked out early.

The report provides a total of Lost Room Nights and Revenue due to cancellations and early check-outs.

NOTE: The list of reasons for cancellations and early check-outs must be manually configured before this report can be used. They can be created by going to System Configuration > Property > Reasons tab. Choose Cancel/Checkout Reasons from the drop down list. See the article Reasons Tab for more information.

The report includes:

  • Cancellation/Earlier CheckOut Reason
  • Lost Nights
  • Lost Revenue
Reports > Reservations > Cancellation and Early Check out by Reason

When would I use this report?

  • Used to help determine how much revenue is being lost due to cancellations and early check-outs
  • Shows the reasons why cancellations are being made, and why guests are checking out early
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