Use the following article links to learn about common Group Sales Manager tasks and functions in RoomKeyPMS
Login
Use the following articles to learn more about managing a RoomKeyPMS Login:
Create & Manage Groups
Use the following articles to learn more about group management functions in RoomKeyPMS:
Create
- How to Create an Individual Pay Group
- How to Create a Group with Billing to a City Ledger Account
- How to Create a Group with Billing to a House Account
- Groups and the eRes Online Booking Engine
- How to Create a Tentative Group
- Search for a Group
Manage
- How to Cancel a Group
- How to Copy a Group
- How to Increase or Decrease a Block
- How to setup Block to Release Automatically
- Group Blocks with Overbooking Limits Display
- How to Change Group Billing Prior to Check-In
- How to Change Group Billing After Check-In
Manage Group Reservations
- How to Create a Group Reservation for Individual Pickup Reservations
- How to Create a Group Reservation using the Group Rooming List
- How to Check Out a Group with Individual Billing
- How to Check Out a Group with City Ledger Billing
- How to Check-Out a Group with House Account Billing
- How to fix Guest charges that went to a House Account but should have posted to Individual?
- How to fix Guest charges that went to a House Account but should have posted to City Account
- How to fix Guest charges that were charged to the Individual, but should have gone to a City Account
- How to fix Guest charges that went to the Individual, but should have gone to House Account
- How to fix Guest charges that went to a City Account, but should have gone to the Individual
- How to fix Guest charges that went to a House Account, but should have gone to a City Ledger