Support Centre

Version 11.0.0.46 - May 21, 2025

Updated on

NOTE:  This release is currently available to all Windows PC users. The macOS build is expected to follow in the coming weeks.

Update:

RoomKeyPMS freezing after completing Paperless Check-In => this release includes a fix for an issue reported by properties using Paperless Check-In. Previously, after a guest completed the Paperless Check-In process, RoomKeyPMS would occasionally freeze. The root cause was identified as an error occurring when the Check-In icon attempted to auto-update on the reservation screen.

To resolve this, the Check-In icon will now only update when the Clerk manually refreshes the screen—by selecting "In-House," "Arrivals," or any other applicable View Screen.

While we plan to restore auto-refresh functionality in a future update, we have temporarily disabled it to deliver this fix promptly and prevent further disruption.

RoomKeyPMS   Katie QA2 EAST (Ver. 11.0.0.46)
Previous Article Select to access download form
Next Article Version 11.0.0.45 - May 13, 2025
Have a question for us? Submit a Support Case