Allowing embedded web forms so applications including the Housekeeping Scheduler and our latest purchasable add-on Profile Match and Merge can be launched directly. For more information about Embedded applications in RoomKeyPMS: CLICK HERE

Upgrades to our report tools, providing new features such as additional enhancements to the report viewer, new export options, improved editing controls. For more information about updates to our reporting tools: CLICK HERE

1. Ability to send Invoice or Statement emails from City Ledger was broken on the release of version 9.0 - issue has now been resolved
2. Reports => Statistics => Room Occupancy and Revenue Report - some properties were getting an error message about a "floating point value", issue has been resolved
3. There was an issue when modifying a reservation and viewing the Multi-Rate display, when booking Packages that has been resolved => the Rates on the Reservations and Confirmation displayed the proper information to the guest
4. When using Print all Guest Folios on the Departure screen, the clerk was being prompted to select printer for each folio being printed; this has been fixed so that once the printer is selected at the start of the process, that printer will apply to all folios being printed
5. In Version 9, the share icon was not showing on the Group Rooming list - this is now fixed
6. On the Journal Entry Report on Version 9, the Printer Setup icon was missing; this has now been added back onto the reports
7. For properties using a Credit Card interface, when using Disable Online Processing on checkout, the Activity Log was showing "false" that the box was checked; this has been fixed so that if the clerk clicks Disable Online Processing on Checkout, it will say "true" in the Activity Log
8. For properties using Merchantlink CC integration, some clerks were trying to post a negative amount to Guest Folio Credit Limit in order to reduce the original authorization; Merchantlink does not allow reductions in authorizations, thus the negative amount was being added to the original authorization =>  RoomKeyPMS will now display the error message "Original authorization cannot be decreased"
9. When using a Manual Rate and changing a reservation, the Manual Rate was not showing in RoomKeyPMS => the rate was still saved to the reservation and on the confirmation; issue with the display has been resolved
10. On Smart Files Backup, the Inventory Option was showing an error due to the Overbooking Feature released last update; this issue has been resolved
11. Reports => Audits => Room Audit, this report now requires the property to set a Default Rate under System Configuration => Room Inventory.  By selecting a Default Rate, such as BAR, the property can get a 5 of Potential Revenue statistic
12. On the SiteMinder Interface, Travel Agent IATA numbers were not flowing properly into RoomKeyPMS, this has been fixed
13. Reports => Segmentation Report Detail - the sub-totals for each grouping were not updating for each grouping
14. Operations => Groups => Reports => Group Rooms Control required a fix to the formatting of the grid lines
15. Reports => Confirmation Reminders - there was an error when trying to setup the Confirmation Reminders, this issue has been resolved
16. For some properties, when using charges on payments, the payment was not recalculating to include the surcharge
17. When attaching a Travel Agent to a Reservation using the shortcut menu, a fix had to be implemented that would allow a clerk to add a different Travel Agent to a reservation
18. On folios where the clerk enters in an extra long reference, Word Wrapping had to added to the Guest Folio print so that it would not "bleed" into the next line

1. When doing a New Res-Add on, the NTS Restriction was not being respected, this has been fixed
2. Update made to make Ving Card interface compatible with Version 9.0 and above
3. Fixed issue that allowed clerks to transfer to Folio 7; folio 7 is not an available folio for use
4. The Room Assignment shortcut was not displaying room numbers on reservations that were departing in the current day, this has been resolved.  In the example below, Robert Will in departing from room 101 on August 19th => this would allow the clerk to assign room 101 to the new guest, Drake MacPhail, arriving on the same day, August 19th.

1. Sage Accounting Export - New Format for Export

1. When the clerk posts a payment or charge in the system, the posting time was taken from the clerk computer; this caused issues if the clerks computer was set to a different Time Zone than the property Time Zone.  In this release, the posting time on payments and charges will be based on the property Time Zone
2. When checking out a reservation and using the "City Ledger Transfer" transaction code => if the clerk did not select a City Account, the transfer would post as a payment instead => in this release, the clerk will receive a warning message should they not select a City Ledger Account
3. If a reservation had multiple charges on Folio 1 and moved one of those charges to another folio => the clerk was unable to move the charge back to Folio 1 => this has been fixed so that if a transaction is moved from one folio to another, the clerk will be able to transfer back to the original folio
4. When checking out a guest with multiple folios, in some instances the payment made on one of the folios would post to folio 0, instead of the intended folio for payment
5. Through the GDS/IDS Booking Engines, the state field is usually populated by 2-character codes but for Australia, they are sending 3-character code; the system will now properly use these codes, when it is an Australian address
6. Reports => Statistics => Room Occupancy and Revenue Report => some properties were experiencing the following error message: " is not a valid floating point value" => issue has been identified and resolved
7. When Hide Rate is selected on a Rate Plan in Rate Wizard and the Room Charge is on Folio 8 => if the clerk selects to print all folios on a reservation, the 8 folio will not print (this was changed to match what is happening when Client Type Hide Rate is used)
8. In BI Reporting => Statistics => Corporate => when exporting the Summary format, some properties were getting the following error message: "Invalid column name 'name'."; This column issue has been resolved.
9. For properties using Booking.com, number of children will now be captured from the reservation message and appear on the reservation in the system
10. Reports => Statistics => Daily Operating Report => on the Rooms Occupied by Room Charge section, this year's MTD column amounts are displaying last year's MTD column amounts => this has been fixed
11. Reports =>Financial => Journal Entry => the report would only print to computer's default printer, this has been fixed so that if the user selects a different printer than the default printer, the report will print to the newly selected printer
12. In Report Wizard, the print default was set to A4, this has been updated to letter size by default
13. On the Transaction Register Balance => any payment made on City Ledger, will now reference the Payment Id; this will allow the user to search in City Ledger based on that ID (the "C" on the Transaction Register Balance stands for "City Ledger")

1. Under System Configuration => Clerks => Permissions => Reservation Management => 324, Cancel All No Show Reservations => by taking away the permission from the Clerk, they will no longer have access to this feature.  As a side note, they will still be able to cancel single No Show reservations

1. In version 9.1.0.7, users we unable to move the login screen dialog box; in version 9.1.0.9, this can now be moved
2. Embedded web browser for Profile Match & Merge, Housekeeping Scheduler, and RoomKeyPMS Payments Credit Card Reconciliation has been updated to address browser display bugs
3. For properties with Heartland and Merchantlink integrations, when processing transactions => if transaction was declined, it was showing "Approved" on the receipt but was actually Declined in the system.  This has been addressed, so that the receipt will now reflect the decline.
4. On the Inventory Calendar, when selecting the shortcut drop down for year, the user could only go as far as 2019; in which case, they would have to use the arrows to move one year at a time.  The shortcut for jumping to a year, has now been updated to 2034
5. When using Advance Search => as long as user stays logged in => RK will save the results of the last search performed => in version 9.1.0.6, the advance search no longer saved the results when re-loading the Advance Search form => in 9.1.0.9 version, RK will once again save that last search results
6. When Room Types are inactivated, the Revenue on Reports => Statistics => Segmentation Report, was not being included; report has been fixed to count the historical revenue of inactivated Room Types

1. In the Installer for Version 9.1.0.7, 9.1.0.8, and 9.1.0.9, the RoomKey Application folder was missing a file that supported Credit Card Interfaces.  For any existing properties, this was not an issue because the previous versions had the file which was saved; only ne properties downloading RoomKeyPMS for the first time were experiencing the issue

1. In Version 9.0, when exporting a Report Wizard report into a CSV, the new Version of RoomKeyPMS was keeping formats for headers/Page Numbering/footers; in the previous Version 8.0, the CSV was a data export with field titles and the data => for this release, we have gone back to treating the CSV as a data export and not holding formatting
2. In Version 9.1.0.9, the ability to enter in 0.00 when setting up Penny Rounding (Canadian Properties) was restricted; in this version, you can now enter 0.00 as the instructions outline => this would have only affected properties trying to setup Penny Rounding for the first time; any properties that already had the feature setup, would have been fine

1. On the inventory Calendar, when date range was spanning over two different months and user used the "next" arrow to view the next 2 week period => the totals at the bottom were not aligning properly.  In this version, the totals will now properly reflect that days numbers
2. For RoomKeyPMS Payments, a change has been made to configuration so that if a property is using a remote session into a central server, RoomKeyPMS will now recognize the computer name of the originating terminal => this is mainly a consideration for when CC Terminals are configured, when the interface is first turned on
3. When using the CTRL + S shortcut, there was an error message for Access Violation => the shortcut has now been fixed in this release

1. Large numbers in City Ledger and Sundry Sales => there was a bug in the number sequencing in City Ledger and Sundry Sales => the numbers are not incorrect, they are still unique payment id's:

1. For properties using RoomKeyPMS Payments, the Reconciliation Report will now properly save Batch Numbers
2. Sundry Sales Receipt has now been updated to reflect multiple payments, with multiple references => in relation to Insufficient Funds story
3. For Booking.com interface, Multi-Room reservations can now be sent with different guest amounts for each individual reservation => previously, the same number of guests were always sent through
4. Previously clerks had the ability to post Guest Services to previous days on a reservation => restriction is now in place where Guest Services can only be added for current day and greater
5. In Transaction Codes => the Tran Subgroup "Cancellation Fee" is designed to be used for charges made to canceled reservations => previously, the system would allow a user to attach a "cancellation fee" Transaction Code to a Guest Service => because Guest Services are used to schedule transactions for non canceled reservations, it made sense to make the change to not allow "cancellation fee" Transaction Codes, to be added to Guest Services
6. On Expedia interface, better error code translations were put in place to better help identify issues that could be corrected in property configuration
7. Housekeeping Module will now allow the user to select and unselect "Inspected" filter
8. When using the Attache Travel Agent shortcut on a reservation => a new filter has been added to help find the correct Travel Agent

RoomKeyPMS Payments is now available to process deposits through eRes Online Booking Engine or if your property does not take deposits, Credit Card Tokenization is available. Because the Credit Card is securely entered into the Payment Frame by the guest, only the token is stored on RoomKeyPMS side, thus accomplishing end-to-end tokenization.  For more information on this new product offering, reach out to [email protected]

1. When inserting Confirmation notes, some properties were having extra lines inserted for spacing
2. When sending a City Ledger Statement through email, the message body said " Please find the City Invoice below"; this has been updated to say "Please find the attached Statement"
3. Updated the Custom Forms Default Option in City Ledger, to make it more obvious, which Custom Form is being used
4. The system allowed the user to insert a blank Custom Field, which would cause an error message when trying to create a reservation.  In this release, we made the change that the system will not allow you to insert a blank Custom Field
5. Inactive Transaction Codes will no longer appear an option on the Routing Tab on a reservation

1. Update to fix Miwa key card interface
2. On the Post Payment screen the "Post CC Info to Guest Profile" checkbox has been updated to "Set as Default CC on Reservation".  If checked, the Credit Card used during Post Payment will become the main credit card on the Guest Reservation.