Support Centre

Version - April 1, 2024

Updated on


RoomKeyPMS Payments Processor Portal not opening on 2nd attempt => an issue was reported that you would only open the RoomKeyPMS Payments Processor Portal once after logging into RoomKey, selecting the Processor Portal a 2nd time resulted in nothing opening.  The user had to exit out of RoomKey and log back in in order to re-access the Processor Portal.  This issue has now been resolved.

Unable to select a 1 day period when updating rates in the Rate Wizard => it was reported that if you attempted to select a future date as the "Date From", when updating rates in the Rate Wizard, you were unable to select the same date as the "Date To".  The only way to do a same day update was to manually type the date into the "Date To" field.  This issue has been resolved and you can once again use the "Date To" calendar drop down to select the same date as as the "Date From" in order to update 1 day in the Rate Wizard.

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