Support Centre

Version 11.0.0.37 - Sept 17, 2024

Updated on

Enhancements/Updates:

Room Occupancy & Revenue Export => it was reported that when selecting the "Export to CSV" option on the Room Occupancy & Revenue Report (found under Reports -> Statistics), that the export did not include the Out of Order (OOO) column, however, it was appearing if the Save icon was selected and the report was Saved as a CSV.  Updates have been made and the "Export to CSV" version now displays the OOO column as well.

Siteminder Segment/Channel Codes  => when mapping Siteminder Segment/Channel Codes in RoomKey, the drop down list was sorting by each Channels CODE as oppose to the Channel NAME.  Where the Channel Code did not always start with the same letter as the Channel Name this was making sometimes difficult to find the desired Channel.  Updates have been made and this column will now sort by Channel Name.  The user also now has the ability to start to type the Channel Name in order to locate the desired Channel.

Guest Export Query Freezing => it was reported that at times, when attempting a Guest Export from the Guest Profile Module, that if the parameters "Reservation", "All Guests" and "Search for Guests based on Arrival or Departure Date" were selected, the export would freeze.  The bug causing this issue has now been resolved.

Activity Log CC Override => it was discovered that when posting a Payment in RoomKey, if "Disable On-line Processing" was checked BUT an Authorization Code was manually entered, the Activity Log was recording the "CC Override" as True.  This issue has been fixed and will now record "CC Override" as the correct setting which would be False.

Sundry Sales Post to Previous Day => an update has been made to the Sundry Sales Module to allow for the "Post to Previous Day" feature to be enabled.  This option will only appear in the Sundry Sales module if the Payment Transaction Code used for the purchase is a "Selected Code" under System Configuration -> Property -> Rollover Tab.

Advance Search Cancel Reservation => it was reported that if you started the process to Cancel a Reservation while in the Advance Search Module but then decided to exit out of the Cancel Reservation screen, RoomKey would then freeze.  This issue has now been resolved.

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